FAQ's
Q: What areas are you covering? A: The website was initially set up for Colchester and the surrounding area and is extending to other town we are currently working on South Woodham Ferrers and Chelmsford and business can sign up for :Colchester & South Woodham Ferrers delivery areas. Your business does not have to be located there just able to deliver. Q: This all sounds great but what is the cost? A: The website is to support local businesses over the this difficult time. Initially Colchester with other towns added as need. To appear online have a single entry and a full page the cost is FREE OF CHARGE Q: We fall under two categories can we have an entry under "Meat " and "Bakery". A: Yes. Each business is allowed to feature in a couple of categories Q: We would like to have a bigger advert can we ? A: Yes. Get in touch for more details Q: We don't have a budget for advertising is it really FREE? A: Quite simply yes it is. It is being hosted and updated by a previous Colchester business of 25 years and wants to see businesses and people get through this tough time. Q: We love it! Where do we sign up and provide you with our information and pictures? A: Using the contact form to list all the information we need as well as asking you for your business logo and photos to go on your detailed page. Q: I have a question who can help ? A: Click contact us and we will try to answer it! POSTCODE FINDER Q: I deliver by radius how can I tell what postcodes I deliver to A: Here's a handy website that will tell you CREDIT CARDS Q: I'd like to take cards over the phone but don't have a card facility A: Go to STRIPE you can set up a merchant account really simply with no monthly charges and a small commission per transaction EASY INVOICES AND DELIVERY NOTES Q: Is there an easy accounts package that I can send an invoice to a customer and they click on it and pay online A: Quickfile is free to start with then costs approximately £40 per year and you can integrate Stripe so invoices can be paid online . ONLINE SHOP - free 28 day trial If you do not have an online shop and have been thinking about it or didn't know where to start we have partnered with EKM to offer you a 28 day free trial of their shopping platform. We can assist you setting this up or you are free to explore it and you can take online orders and card payments online within a matter of hours via Stripe or your own merchant provider if you have one. It is easy to set up and you have 28 days to see if it works for you with no obligation beyond the trial. If you would like more info give us a call To access the trial click here |
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